General Refund Policy

Revway operates on a performance-based service model. As such, refunds are generally not provided unless specifically eligible under the terms of your individual service contract.

All payments made for services are considered final unless explicitly stated otherwise in your signed agreement.

Eligibility for Refunds

Refunds may only be considered in the following circumstances:

- Failure to meet contractually agreed performance metrics within specified timeframes

- Breach of service terms by Revway as outlined in your service agreement

- Technical failures on our platform that prevent service delivery

- Cancellation within the trial period (if applicable and specified in your contract)

Refund eligibility is determined solely by the specific terms outlined in your individual service contract.

Refund Timeline

When a refund is approved:

- Refund requests must be submitted in writing within 30 days of the qualifying event

- Review and approval process takes 5-10 business days

- Approved refunds are processed within 7-14 business days

- Refunds are issued to the original payment method

Non-Refundable Items

The following are not eligible for refunds:

- Setup fees and onboarding costs

- Third-party advertising spend

- Services already delivered or partially completed

- Costs incurred due to client non-compliance with service requirements

- Market conditions affecting lead quality or conversion rates

- Client's failure to respond to or follow up on provided leads

Dispute Resolution

If you believe you are entitled to a refund, please contact us immediately at [email protected] with detailed information about your claim. We will review your case according to your service contract terms.

Contract Variations

Individual service contracts may contain specific refund terms that supersede this general policy. Always refer to your signed service agreement for the most accurate and applicable refund terms.

Contact for Refund Requests

To request a refund or discuss refund eligibility:
Email: [email protected]
Include your contract details and reason for refund request.